WhatsApp Business App Is Here.

January 24, 2018 by in category Trends with 0 and 0
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It’s so obvious that Mark Zuckerberg has mighty plans schema for WhatsApp since February 2014, one of this plans started to appear, we are talking about WhatsApp Business.

It’s a very important step from WhatsApp for small business owners, if you have a restaurant, clothes shop, garage even barber shop then definitely you have a customer list with phone numbers, then WhatsApp Business is here to serve your customers, For example, by making it easier for businesses to respond to customers separating customer and personal messages, and creating an official presence.

 

Couple of days ago WhatsApp has launched WhatsApp Business free for android users, and it  will make it easier for companies to connect with customers, and more convenient for our 1.3 billion users to chat with businesses they interested in.

WhatsApp Business Features:

  • Business Profiles: Help customers with useful information such as a business description, email or store addresses and website.
  • Messaging Tools: Save time with smart messaging tools — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business and away messages that let them know you’re busy.
  • Messaging Statistics: Review simple metrics like the number of messages read to see what’s working.
  • WhatsApp Web: Send and receive messages with WhatsApp Business on your desktop.
  • Account Type: People will know that they’re talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number.

WhatsApp Business is available today and free to download on Google Play in Indonesia, Italy, Mexico, U.K. and U.S. The app is rolling out around the world in the coming weeks. This is just the beginning!

Leogami thinks it won’t be a new digital marketing outlet, unless they create an advertising tool or add option for creating ads.  As a first version of whatsapp business, it might be moving in the same path of Instagram, so Facebook ads manager would use it as a placement, until they create a separate ads manager, so we will see.

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